• SMX Email Security and Archiving for Office 365 and more
  • Google-Ads.txt
  • Upgrade Form
    • Thank you
  • SMX for Enterprise
    • SMX Secure Email Gateway
    • SMX Accelerate
    • SMX Migration Tools
  • SMX for Email Service Providers
    • SMX Email Admin Portal
    • SMX Secure Email Gateway
    • SMX Migration Tools
  • SMX For Resellers
  • Resellers
    • Reseller Library
    • No access
    • Resellers Library
      • SMX Branding & Digital Assets
      • New to Reselling SMX
      • SMX Product Guides
      • Help For Selling To SMX Customers
      • SMX Reseller Marketing Campaigns
  • Help & Support
    • Support
    • Recent Threat Trends
    • Service Team
      • Service Team
        • Darren Vujcich
        • Sigred Josue
        • Vanroe Stone
        • Andrew Carter
    • Our Frequently Asked Questions should give you the answer you need.
      • General Enquires
        • What hours of support does SMX provide?
        • How do I contact the SMX service team?
        • How do I notify SMX of a misclassified email?
        • What do I do if my email is rejected due to RBL?
      • SMX Technical Support
        • How do I notify SMX of a misclassified email?
        • Is there an SMX plugin which can be installed to reclassify spam messages?
        • How do I create a rule in SmartRules?
        • SMX Email Admin Portal - What do I do after adding a scrubbing domain?
        • SMX Email Admin Portal - How do I add a scrubbing domain?
        • SMX Email Admin Portal - How do I change the mail relay host?
        • What are the MX records for SMX?
        • What is SmartRules DLP?
        • What is Whaling?
        • SMX Email Admin Portal - How do I blacklist an email?
        • Why do I need DMARC and how do I use DMARC protection with SMX?
        • What do I do if I receive a spam email?
        • What is the accepted format to submit a misclassified email to SMX support?
        • How do I submit an email rejected as virus?
        • What do I do if my email is rejected due to RBL?
        • How do I receive incident and planned maintenance alerts from SMX?
        • How to setup internal emails to be Archived on SMX?
        • Release notes for SMX Portal v202/193 - June 27, 2019
        • What does blacklisting an email/domain/IP address do?
        • SMX Email Admin Portal - How do I subscribe to reports?
        • SMX Email Admin Portal - How to whitelist an email?
        • What does whitelisting do?
        • What do I do if inbound emails are rejected due to SPF?
        • What does the appearance of emails filtered (red-threat, orange-rejected, grey-blacklisted, white-whitelisted) mean?
        • How to check the reason if an email is rejected?
      • Office 365
        • How can I set up Office 365 with SMX?
  • Customer Provisioning Form
    • Thank you
  • Reseller Provisioning Form
    • Thank you
  • Services Cancellation Form
    • Thank you
  • Customer Stories
    • Commercial
      • More bandwidth for Atlantic Pacific American Express
      • The New Zealand Automobile Association strikes back against spam
      • Electric-fencing spam and phishers for Genesis Energy
      • Harpooning the whalers for Les Mills International
      • SMX delivers superior email security experience for Australasian retailer EziBuy
      • SMX delivers inbound and outbound email solution for Harcourts
    • Government
      • Set-and-forget email security gives Waimakariri District Council peace of mind
      • Email archiving critical to compliance for Tasman District Council
    • Healthcare
      • Email security upgrade supports wider IT strategic objectives at Waikato DHB
      • SMX cloud-based anti-spam service shuts spam out of Bay of Plenty District Health Board's network
    • ISPs & Telcos
      • Spark brings email home
    • Finance
      • Safeguarding customer information at Fisher and Paykel Finance
      • A wise investment for Craigs Investment Partners
    • Education
      • SMX expels spam for Westlake Boys High School
    • Engineering
      • SMX delivers comprehensive email security for Babbage Consultants
    • Retail
    • Professional Services
  • Our Company
    • Leadership
      • Ian McDonald
      • Mike Ogle
      • Colin Print
      • David Selby
      • Colin Taylor
    • Board of Directors
      • John Quirk
      • Dennis Row
      • Thom Hooker
      • Rod Snodgrass
      • Jesse Ball
    • Technology Partners
      • Microsoft Azure
      • Vade Secure, a key SMX technology partner
      • Message Systems Momentum
      • Cloudmark Authority™
    • News
      • Blog
        • Beef up your baseline email security with some cost-effective SmartRules® cybersecurity muscle
        • Stepping up the service at SMX
        • eDiscovery for infomration requests
      • General
        • SMX launches email integration service
        • Upskilling your team on catching phishing threats
      • Press Releases
        • Spark brings email home to New Zealand
        • Ministerial TaaS Panel announcement: Over $20m saved on AoG Telecommunications contract
        • Spark replaces Yahoo with SMX Managed Messaging email solution
      • Media Coverage
        • Spark completes email migration from Yahoo to SMX
      • Alerts & Announcements
        • An SMX Microsoft partnership that brings you more
        • email, eDiscovery, archive, OAI, information request, compliance
    • Careers
  • Contact Us
    • Thank you
    • Webinar Booking
  • Reasonable Use Policy
  • Terms & Conditions
  • Privacy Policy
  • Cookies Policy
  • Search
  • Sitemap
  • Form Submission
    • Thanks
  • Archiving
  • Analytics
  • Management
  • Security
  • 404 Not Found
  • Lockdown Tests
    • Something Hidden
  • Request to change form
    • Thank you