• Status
  • Help & Support
  • Our Company
  • Blogs & News
  • Contact Us
  • Search
  • Account
    • Resellers Library
    • Customer Login
  • SMX for Enterprise
    • SMX 365
    • Secure Email Gateway
    • Accelerate Email Archiving
    • Phishing Threat Training
    • Migration Tools
    • Bulk Outbound Mail Relay
  • SMX for Email Service Providers
    • SMX Email Admin Portal
    • SMX Secure Email Gateway
    • SMX Migration Tools
  • Customer Stories
  • SMX Resellers
  • Free Trial
Menu
  • SMX Email Cyber Security and Archiving for Microsoft 365 and more
    • SMX Email Security For Enterprise
      • SMX 365 for Microsoft
      • SMX Secure Email Gateway
      • SMX Accelerate Email Archiving
      • Email Phishing Threat Training
      • SMX Email Archive Migration Tools
      • SMX Bulk Outbound Mail Relay (OMR)
    • SMX Upgrade Form
      • Thank you
    • Google-Ads.txt
    • Report
    • Customer Account Provisioning Form
      • Thank you
    • SMX Email Security For ISPs and Email Service Providers
      • SMX Email Admin Portal for ISPs
      • SMX Secure Email Gateway for ISPs
      • SMX Email Migration Tools for ISPs
    • SMX For Resellers
    • SMX Email Security for Resellers
      • Reseller Library
      • No access
      • Resellers Library
        • New to Reselling SMX
        • SMX Versus Microsoft & Competitors
        • Help For Selling SMX To Customers
        • SMX Phish Threat Training - Getting Started
        • SMX Product Guides
        • SMX Branding & Digital Assets
        • SMX Reseller Marketing Campaigns
    • SMX Email Security Technical Help & Support
      • Support
      • Recent Threat Trends
      • Service Team
        • Service Team
          • John Brooks
          • Sigred Josue
          • Vanroe Stone
          • Andrew Carter
      • Our Frequently Asked Questions should give you the answer you need.
        • General Enquiries
          • What hours of support does SMX provide?
          • How do I contact the SMX service team?
          • How do I notify SMX of a misclassified email?
          • What do I do if my email is rejected due to RBL?
        • Terminology
          • Industry Glossary
        • SMX Technical Support
          • How do I notify SMX of a misclassified email?
          • SMX Email Admin Portal - How do I blacklist an email?
          • SMX Email Admin Portal - How do I add a scrubbing domain?
          • SMX Email Admin Portal - What do I do after adding a scrubbing domain?
          • SMX Email Admin Portal - How do I change the mail relay host?
          • What are the MX records for SMX?
          • What is SmartRules DLP?
          • Is there an SMX plugin which can be installed to reclassify spam messages?
          • What is Whaling?
          • How do I create a rule in SmartRules?
          • How do I perform a mail search?
          • Why do I need DMARC and how do I use DMARC protection with SMX?
          • What is Gray Mail?
          • What do I do if I receive a spam email?
          • What is the accepted format to submit a misclassified email to SMX support?
          • How do I submit an email rejected as virus?
          • What do I do if my email is rejected due to RBL?
          • How do I receive incident and planned maintenance alerts from SMX?
          • How to setup internal emails to be Archived on SMX?
          • Release notes for SMX Portal v202/193 - June 27, 2019
          • What does blacklisting an email/domain/IP address do?
          • SMX Email Admin Portal - How do I subscribe to reports?
          • SMX Email Admin Portal - How to whitelist an email?
          • What does whitelisting do?
          • What do I do if inbound emails are rejected due to SPF?
          • What does the appearance of emails filtered (red-threat, orange-rejected, grey-blacklisted, white-whitelisted) mean?
          • How to check the reason if an email is rejected?
          • FAQs about the SMX Archive
          • Why is the message blocked due to SPF?
          • What can I do if the messages are blocked due to SPF?
          • Things to check if messages are queued
          • How do I release a quarantined email?
          • How do I download archived messages?
        • Office 365
          • How can I set up Office 365 with SMX?
    • Customer Provisioning Form
      • Thank you
    • SMX Reseller Provisioning Form
      • Thank you
    • Services Cancellation Form
      • Thank you
    • SMX Email Security Case Studies
      • Commercial
        • Electric-fencing spam and phishers for Genesis Energy
        • More bandwidth for Atlantic Pacific American Express
        • The New Zealand Automobile Association strikes back against spam
        • SMX 365: reduced risk, improved catch rates and deliverability
        • Harpooning the whalers for Les Mills International
        • SMX delivers superior email security experience for Australasian retailer EziBuy
        • SMX delivers inbound and outbound email solution for Harcourts
        • UCIT makes switch to SMX for email security
      • Government
        • Set-and-forget email security gives Waimakariri District Council peace of mind
        • Email archiving critical to compliance for Tasman District Council
      • Healthcare
        • Email security upgrade supports wider IT strategic objectives at Waikato DHB
        • SMX cloud-based anti-spam service shuts spam out of Bay of Plenty District Health Board's network
      • ISPs & Telcos
        • Spark brings email home
      • Finance
        • Safeguarding customer information at Fisher and Paykel Finance
        • A wise investment for Craigs Investment Partners
      • Education
        • SMX expels spam for Westlake Boys High School
      • Engineering
        • SMX delivers comprehensive email security for Babbage Consultants
      • Retail
      • Professional Services
      • Charity & Not For Profit
        • Helping Northcott help others
    • About SMX
      • Leadership
        • Ian McDonald
        • Mike Ogle
        • Colin Print
        • Colin Taylor
      • Board of Directors
        • John Quirk
        • Dennis Row
        • Thom Hooker
        • Rod Snodgrass
        • Jesse Ball
      • Technology Partners
        • Microsoft Azure
        • Vade Secure, a key SMX technology partner
        • Message Systems Momentum
        • Cloudmark Authority™
      • SMX Email Security Blog & News
        • Blog
          • Beef up your baseline email security with some cost-effective SmartRules® cybersecurity muscle
          • Stepping up the service at SMX
          • eDiscovery for infomation requests
          • What No One Tells You About Office 365 Email Security
          • Email comes of age with DMARC
          • Infographic: 2020 Email Threat Landscape – New Zealand and Australia.
          • Is Microsoft 365 Really Public Records Compliant?
          • 2020 email threat landscape annotation
          • Comparison chart: SMX vs. Microsoft 365
          • Infographic: Email security statistics for Australia and New Zealand 2020
        • General
          • SMX launches email integration service
          • Upskilling your team on catching phishing threats
        • Press Releases
          • Spark brings email home to New Zealand
          • Spark replaces Yahoo with SMX Managed Messaging email solution
          • Ministerial TaaS Panel announcement: Over $20m saved on AoG Telecommunications contract
        • Media Coverage
          • Spark completes email migration from Yahoo to SMX
          • Security warning over government telecom procurement
          • Over 90% of companies vulnerable to America’s Cup-style hacks, says survey
          • Rhipe adds SMX to distribution portfolio in NZ
          • NZ government gets a 'D' when it come to rolling out DMARC security
          • Not enough being done to combat email fraud in A/NZ - report
          • Q&A: SMX director talks TaaS, compliance and NZX attacks
        • Alerts & Announcements
          • An SMX Microsoft partnership that brings you more
          • email, eDiscovery, archive, OAI, information request, compliance
      • Careers
      • Technical experts
        • Ehab Abdelmawla
        • Andrew Carter
        • Mark Derricutt
        • Roy Foubister
        • Richard Gray
        • Steve Shipway
    • Contact SMX
      • Thank you
      • Webinar Booking
    • Reasonable Use Policy
    • Terms & Conditions
    • Privacy Policy
    • Cookies Policy
    • Search
    • Sitemap
    • Form Submission
      • Thanks
    • Archiving
    • Analytics
    • Management
    • Security
    • 404 Not Found
    • Lockdown Tests
      • Something Hidden
    • SMX Request to change form
      • Thank you
    • Customer Audit Form
      • Thank you
    • Protecting organisations from email domain spoofing with DMARC
      • Thanks for requesting the research ebook!
    • SMX Accelerate Provisioning Form
    • SMX 365 Provisioning Form
    • SMX Portal and Product Training
    • On boarding next steps
    • Roys test
    • Free Email Security Trial
    • New Design Page
  • Status
  • Resellers Library
  • Customer Login
  • SMX for Enterprise
    • SMX 365
    • Secure Email Gateway
    • Accelerate Email Archiving
    • Phishing Threat Training
    • Migration Tools
    • Bulk Outbound Mail Relay
  • SMX for Email Service Providers
    • SMX Email Admin Portal
    • SMX Secure Email Gateway
    • SMX Migration Tools
  • Customer Stories
  • SMX Resellers
  • Help & Support
  • Our Company
  • Blogs & News
  • Contact Us
  • Reasonable Use Policy
  • Terms & Conditions
  • Privacy Policy
© 2021 SMX Ltd