SMX Email Admin Portal - How do I blacklist an email?
Please follow these steps below to blacklist an email:
1. Log into the SMX Email Admin Portal - with your username (email address) and password.
2. Find the email in the mail search by searching for the message under "Inbound Scrubbing" or "Outbound Scrubbing".
3. Double click on the message to open the Message Details window to find out the envelope (actual) sender.
4. Copy the “From:” address and add this as a blacklist under the default set (for spam).