• SMX Email Cyber Security and Archiving for Microsoft 365 and more
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  • SMX Email Security For ISPs and Email Service Providers
    • SMX Email Admin Portal for ISPs
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    • Our Frequently Asked Questions should give you the answer you need.
      • General Enquiries
        • What hours of support does SMX provide?
        • How do I contact the SMX service team?
        • How do I notify SMX of a misclassified email?
      • Terminology | Cybersecurity Industry Glossary
        • Cybersecurity Industry Glossary | Risk Emails
        • Cybersecurity Industry Glossary | Product Functionality
        • Cybersecurity Industry Glossary | Email Standards
      • SEG (Secure Email Gateway) to SMX 365 Migration
        • I’m not sure I want to move to SMX 365. What happens if I stay with SEG?
        • What does SMX 365 give me that SEG doesn’t?
        • How do I know if I have disabled Microsoft 365 security?
        • Why do I need SMX 365 and Microsoft 365?  
        • Will SMX 365 cost more? 
      • SMX Technical Support
        • How do I notify SMX of a misclassified email?
        • SMX Email Admin Portal - How do I blacklist an email?
        • SMX Email Admin Portal - How do I add a scrubbing domain?
        • SMX Email Admin Portal - What do I do after adding a scrubbing domain?
        • SMX Email Admin Portal - How do I change the mail relay host?
        • What are the MX records for SMX?
        • What is SmartRules DLP?
        • Is there an SMX plugin which can be installed to reclassify spam messages?
        • What is Whaling?
        • How do I create a rule in SmartRules?
        • How do I perform a mail search?
        • Why do I need DMARC and how do I use DMARC protection with SMX?
        • What is Gray Mail?
        • What do I do if I receive a spam email?
        • What is the accepted format to submit a misclassified email to SMX support?
        • How do I submit an email rejected as virus?
        • What do I do if my email is rejected due to RBL?
        • How do I receive incident and planned maintenance alerts from SMX?
        • How to setup internal emails to be Archived on SMX?
        • Release notes for SMX Portal v202/193 - June 27, 2019
        • What does blacklisting an email/domain/IP address do?
        • SMX Email Admin Portal - How do I subscribe to reports?
        • SMX Email Admin Portal - How to whitelist an email?
        • What does whitelisting do?
        • What does the appearance of emails filtered (red-threat, orange-rejected, grey-blacklisted, white-whitelisted) mean?
        • How to check the reason if an email is rejected?
        • FAQs about the SMX Archive
        • Why is the message blocked due to SPF?
        • Things to check if messages are queued
        • How do I release a quarantined email?
        • How do I download archived messages?
      • Office 365
        • How can I set up Office 365 with SMX?
      • General Enquiries
        • Who are CERT NZ and what is the CERT NZ Phishing Disruption Service (PDS)?
        • CERT NZ PDS, how does it work?
        • What do I need to do to enable it for my organisation?
        • I’m a reseller, what do I need to do to enable PDS for my customers?
        • How much does PDS cost?
        • How effective is PDS?
        • Where does PDS get its info or fingerprints from?
        • How do I submit false negatives to SMX or CERT NZ?
        • Can I get the CERT NZ PDS from another provider?
        • Can you send me a link to CERT NZ’s PDS?
        • What if suspect my email is getting blocked by CERT NZ? (submitting false positive)
  • Customer Provisioning Form
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  • SMX Email Security Case Studies
    • Commercial
      • Electric-fencing spam and phishers for Genesis Energy
      • More bandwidth for Atlantic Pacific American Express
      • The New Zealand Automobile Association strikes back against spam
      • SMX 365: reduced risk, improved catch rates and deliverability
      • Harpooning the whalers for Les Mills International
      • SMX delivers superior email security experience for Australasian retailer EziBuy
      • SMX delivers inbound and outbound email solution for Harcourts
      • Stopping 3.2m phishing emails from damaging a beloved Kiwi brand
    • Government
      • Set-and-forget email security gives Waimakariri District Council peace of mind
      • Email archiving critical to compliance for Tasman District Council
      • Strategic DMARC Implementation: Transforming Email Security
    • Healthcare
      • Email security upgrade supports wider IT strategic objectives at Waikato DHB
      • SMX cloud-based anti-spam service shuts spam out of Bay of Plenty District Health Board's network
    • ISPs & Telcos
      • Spark brings email home
    • Finance
      • Safeguarding customer information at Fisher and Paykel Finance
      • A wise investment for Craigs Investment Partners
    • Education
      • SMX expels spam for Westlake Boys High School
    • Engineering
      • SMX delivers comprehensive email security for Babbage Consultants
    • Retail
    • Professional Services
    • Charity & Not For Profit
      • Helping Northcott help others
  • About SMX
    • Your Team
      • Richard Fraser
      • Thom Hooker
      • Jamie Callaghan
      • Mark Bailey - Chief Technology Officer
    • Technology Partners
      • Microsoft Azure
      • Vade Secure, a key SMX technology partner
      • Message Systems Momentum
      • Cloudmark Authority™
      • Red Sift
    • SMX Email Security Blog & News
      • Blog
        • Beef up your baseline email security with some cost-effective SmartRules® cybersecurity muscle
        • Stepping up the service at SMX
        • eDiscovery for infomation requests
        • What No One Tells You About Office 365 Email Security
        • Email comes of age with DMARC
        • Infographic: 2020 Email Threat Landscape – New Zealand and Australia.
        • Is Microsoft 365 Really Public Records Compliant?
        • PCI Security Standard Council Strongly Recommends Implementing DMARC | SMX | 2023-07-21
        • 2020 email threat landscape annotation
        • Comparison chart: SMX vs. Microsoft 365
        • Infographic: Email security statistics for Australia and New Zealand 2020
        • SMX at the AFQY Exec Roundtable
        • The rise of the COVID-19 cybercriminal – is NZ ready?
        • SMX | Email Turns 50 | Internet’s Oldest Service
        • SMX | Meet The Hackers – Who Really Sends That Spam?
        • SMX | New Zealand cybersecurity - what’s coming in 2022 | 2022-02-14
        • SMX | SIEM data feed could change the game | 2022-03-16
        • SMX | Stopped A Phishing Attack On Our New CEO | 2022-04-28
        • SMX | 2022 NZ Cyber Security Summit Themes | 2022-08-15
        • SMX | Happy 40th birthday, internet email! | 2022-08-23
        • SMX | Central and Federal Govt Mandates DMARC – What To Do | 2022-10-11
        • Celebrating Cybersecurity Awareness Month | SMX | 2022-10-31
        • SMX | The Risk of Being a Cybersecurity Straggler | 2022-11-30
        • SMX | Seven Steps to Cybersecure Email in 2023 | 2022-12-20
        • SMX | New CTO for human-centred era | 2023-02-08
        • SMX | Equity vs equality – what that looks like for women in tech | 2023-03-08
        • SMX 365 | The Only Gateway for Microsoft Email Security | 2023-04-20
        • Turn On DMARC with Domain Protection Service | SMX | 2023-06-27
        • DMARC A New Rule for Bulk Senders – Google | SMX | 2023-11-28
        • SMX at OWASP – DMARC and History of Email | SMX | 2024-10-18
        • Beyond box-ticking – the strategic value of cybersecurity frameworks | 2024-12-16
        • PCI SSC mandates DMARC for March 2025 — strengthening payment card security | 2025-04-29
        • Urgent: Microsoft's new DMARC policies — Are you and your customers ready? | 2025-05-09
      • General
        • SMX launches email integration service
        • Upskilling your team on catching phishing threats
      • Press Releases
        • Spark brings email home to New Zealand
        • Spark replaces Yahoo with SMX Managed Messaging email solution
        • Ministerial TaaS Panel announcement: Over $20m saved on AoG Telecommunications contract
        • SMX Strengthens Partner Programme and Appoints New CEO | 2022-03-09
        • SMX Partners with Red Sift to Create DMARC Managed Service | 2022-05-09
        • Security Specialist SMX Hires Mark Bailey as CTO | 2023-02-07
        • Email security specialists SMX join Microsoft hyperscale cloud region | 2024-11-13
      • Media Coverage
        • Spark completes email migration from Yahoo to SMX
        • Security warning over government telecom procurement
        • Over 90% of companies vulnerable to America’s Cup-style hacks, says survey
        • Rhipe adds SMX to distribution portfolio in NZ
        • NZ government gets a 'D' when it come to rolling out DMARC security
        • Not enough being done to combat email fraud in A/NZ - report
        • Q&A: SMX director talks TaaS, compliance and NZX attacks
        • SMX renews its commitment to partners under new CEO | 2022-03-09
        • SMX teams with Red Sift to deliver integrated email protection | 2022-05-10
        • New Zealand government agencies lag Australia's in DMARC enforcement | 2022-06-16
        • Both government and private sector appear slow to move into enforcement mode | 2022-06-23
        • SMX joins Crayon's Security Portfolio as a leading vendor | 2023-07-07
      • Alerts & Announcements
        • An SMX Microsoft partnership that brings you more
        • email, eDiscovery, archive, OAI, information request, compliance
        • ISO 27001 certification
        • SMX | A new CEO and a new era of cybersecure email | 2022-02-22
        • SMX | Key Findings: Latest Regional DMARC Survey | 2022-06-07
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