How to setup internal emails to be Archived on SMX?
The SMX Archive functionality automatically archives all external inbound and outbound emails that traverse the SMX cloud mail platform. However, in order to capture the internal emails sent and received between users (which normally would not pass through SMX), Journaling is required.
Journaling ensures a complete archive of the organisation’s emails are stored in a single, searchable, secure, off-site environment.
The journal address to use will be supplied on request. Please refer to your email provider for specific configuration requirements.