What do I do if I receive a spam email?

Please install the "SMX Advanced Security Plugin"  which will enable you to submit emails via your email client or alternatively please follow these instructions below.

Below are video clip instructions showing the process on common email clients to submit your email to the SMX Service Desk for reclassification :

Outlook Mail Client

  • Submit false negative (a spam email that should have been blocked)

Thunderbird Mail Client

  • Submit false negative (a spam email that should have been blocked)

Gmail Mail Client

  • Submit a false negative.