8 June 2011

TSB Bank banks on SMX email security service

TSB Bank has implemented the New Zealand-developed, cloud-based SMX email security managed service across its network.

TSB Bank is one hundred percent New Zealand owned and is one of the country’s fastest growing banks. It joins a blue chip group of companies in New Zealand that have chosen the SMX service to help secure their email and network from threats, including financial services companies such as TOWER, ACC and Craigs Investment Partners.

The partnership, the first for SMX with a New Zealand-owned bank, sees the SMX anti-spam and anti-virus service fully deployed at TSB Bank, providing inbound and outbound email security and helping the bank maintain its risk profile.

TSB Bank Technology Services Manager/CIO Marie Collins says SMX offered exactly what TSB Bank was looking for. “Banks are, understandably, conservative, low risk institutions and it became clear that the SMX service could provide everything TSB Bank requires to ensure our risk profile remains low,” she says.

For TSB Bank, there were some key considerations in the decision to choose SMX. The bank was impressed with the SMX cloud-based platform architecture, which keeps email inside New Zealand’s borders (rather than sending it offshore), and ensures complete data integrity.

SMX CEO Jesse Ball says: “The SMX service is multi-tenanted, with specific data silos for each client, which means TSB Bank data is treated completely separately from other clients’ email – this is a very important legal consideration for financial services firms.”

The SMX platform also allows TSB Bank to completely close off the core network, putting several layers of security between the network and any potential threats – which are processed outside of the network and not inside the TSB Bank datacentre.

The SMX platform integrates industry-leading email security engines – providing SMX with one of the largest real-time intelligence networks of any email security provider globally. “This ensures email protection evolves in real time to filter spam and viruses to better than 99.9 percent accuracy with extremely low false positives,” Ball says.

“TSB Bank takes threat protection very seriously,” Collins says. “We need the best possible, high-grade protection and SMX gives us that additional layer of security across our network, which is particularly important as we continue to expand our online focus.”

“We also liked the simple, easy-to-use reporting interface. Another important consideration for us, as a completely locally owned entity, was SMX’s proven track record in New Zealand, as well as Australia and in the Asia Pacific, and their commitment to providing the most advanced security service possible. We could have chosen another service but there isn’t anyone else in New Zealand providing the specialized, localized service that SMX does,” Collins concludes.

From startup in 2006, SMX has grown to become a cloud services technology leader, with over 1,000 customers and more than two million users across New Zealand, Australia, India and Japan.