Thom Hooker

Co-founder of the company and SMX's Chief Technology Officer, Thom Hooker is responsible for the architecture of SMX’s cloud-based email security solution, as well as the hands-on management of product development and customer support. Prior to founding SMX with Jesse Ball, Thom acquired a wealth of experience and knowledge working for companies including Telecom Xtra, Cable & Wireless, NTL, IBM, EDS, and Air New Zealand. Thom lead a development team to design the customised SMX email security solution, built from the ground up as a SaaS platform into which new capabilities and applications could easily be slotted. With his involvement in architecting large-scale state-of-the-art IT systems, Thom provides the experience that allows SMX to maintain its position as a leader in the messaging and data services market.

Latest Blogs

SmartRules® – Your Email Swiss Army Knife

The recent spate of sophisticated CryptoLocker, phishing and spear phishing attacks has highlighted the security enhancements SmartRules® can enable. But there are many other important features and benefits as well…


Phishing for your business

Spear phishing and whaling attacks comprise the largest single email cybersecurity threat for New Zealand companies today. What are the risks and what can New Zealand companies can do to protect themselves from phishing fraudsters?...


Intel pulls the plug on email security

Late last year Intel sprung a surprise on the email security world: they were shutting down one of the original cloud email security providers, MX Logic, latterly McAfee SaaS Email Protection. The service itself will be shut down in January 2017 however the last date for sale was last month.


SMX cloud email security service selected for TaaS panel - what this means

With the recent Ministerial announcement that SMX has been appointed as one of 12 suppliers to the TaaS (Telecommunications as a Service) panel, SMX is now able to provide our cloud email security services to New Zealand Government customers quicker and easier than ever before.


Spear phishing and whaling attacks on the rise!

SMX recently sent an alert to customers about an increase in targeted email (AKA spear phishing) attacks currently underway against New Zealand companies and organisations. We would also like to warn that attackers are also undertaking sophisticated whaling attacks, researching and identifying 'big fish' within an organisation. These individuals are then attacked with a combination of social engineering and email spoofing techniques in order to elicit funds. To illustrate how these attacks can unfold I'd like to describe a real life example which happened earlier this week.


Microsoft Office 365 + SMX: Have your cake and eat it

A rapidly growing number of small to mid-sized companies and organisations (SMEs) are choosing to move their in-house Microsoft Exchange servers to the cloud with Microsoft Office 365. All good. But because Microsoft Office 365 offers email filtering as part of the package, the necessity of SMX in the Microsoft Office 365 space has been challenged. And that’s not so good...


NHI algorithm adds patient file protection

SMX was involved recently in helping a client in the health sector deal with a data leakage problem. We were able to solve the customer's issue quickly by implementing a new version of an algorithm our development team had been working on for a while. Using this new algorithm, and working in conjunction with the customer's IT team, we were able to plug a potential privacy hole in their infrastructure.


Securing your data, Part 2 - Tips & tricks from an email expert

How about when you want to send sensitive data over unsecured networks? Again, there are tricks and techniques you can employ to enable this.


Securing Your Data Part 1 - Protecting from data leaving your site

The good news is that, despite the risks of using modern communication tools such as email, you can take steps to ensure the security of your data. In the first of a 2-parter about securing your data in the email world I'll talk about minimizing the chances of the wrong people getting access to your documents sent via email through the implementation of data loss protection (DLP) rules.


Is the NSA reading your mail?

In technology, data sovereignty refers to the location your data is stored and has been a core issue relating to cloud service adoption even before now. With the recent revelations about the NSA and their snooping activities, companies should be more concerned than ever about data sovereignty.


How to build a mail hosting platform

SMX recently re-launched our email hosting platform. It comes at a time when we're seeing big changes in the way IT services are delivered to customers, as well as how those services are distributed through the channel.