SMX Subscriber Management portal, integrated with a leading third-party messaging platform, provides a cloud-based commercial off-the-shelf solution that enables ISPs, Telcos, and xSPs to quickly deploy fully-featured cloud services to end customers.
Now live at Spark – New Zealand’s largest Telco – SMX Subscriber Management portal has integrated a leading third-party messaging platform to provide a commercial off-the-shelf ('COTS') solution which brings enterprise-grade cloud email hosting and security to more than 10,000 small businesses of up to 30 seats.
Plugging seamlessly into partner solutions, SMX gives ISPs, Telcos, and xSPs the solution they need to rapidly deploy and manage a fully-featured hosted messaging service to their end customers.
The portal uses the Software as a Service (SaaS) model to handle all the key requirements of subscriber management including provisioning, billing, self-service and sophisticated reporting.
SMX3 integrates all stages of the fulfilment, assure, and billing processes with a leading third-party messaging platform.
This tight integration minimizes costly bespoke development for each ISP, Telco and xSPs implementation.
SMX3’s mass migration tools and out-of-the box integration enable rapid and low-risk implementation by the enterprise, and rapid deployment of a fully-featured hosted messaging service to end customers.
SMX3’s federated model allows subscribers, domain owners and customers to self- provision and self-service, reducing support costs to the enterprise.
Finally, SMX3 provides a 360 degree reporting view of the entire platform, with the ability to drill down into the customers, domains and subscribers, integrating the messaging platform with SMX data objects.
Tight integration with the third-party messaging platform and a highly flexible software architecture lowers the risk, time and costs for ISPs, Telcos and xSPs to deploy a fully-featured hosted messaging service to their end customers. Bespoke software development required for integration, reporting and additional functionality is minimised and tightly controlled.
The SaaS subscription model, automated provisioning and billing, ease of new application integration, rich reporting, responsive support, and portal-based reseller/distributor online tools and processes – all these features contribute to low ongoing management costs and low overall Total Cost of Ownership.
Ease of self-provisioning and self-service, combined with user friendly design and excellent functionality all combine to deliver outstanding satisfaction among subscribers, domain owners and customers.
The portal is designed from the ground up as a cloud application delivery platform. A robust and open cloud architecture is supported by a highly skilled and experienced development team able to respond quickly to design and implement cost-effective system enhancements.
The SMX support and development teams work together in real time to maintain the highest quality of proactive support.