Our Managed Messaging platform was designed and created by SMX, and gives telcos, MSOs and ISPs a faster and more cost-effective platform to either replace an existing legacy email service, or launch a new carrier-grade, enterprise-strength cloud email service to their customers.

SMX Managed Messaging has all the features and functionality of the largest bespoke solutions, but is far more cost effective, lower risk, and faster to implement. We'll drop it into your existing infrastructure and manage it for you seamlessly, allowing you to deliver a COTS (Commercial Off-The-Shelf) solution featuring carrier-grade messaging and enterprise-grade cloud email hosting and security to your customers.

How Managed Messaging works for your business

The hub of our Managed Messaging solution is the SMX3 cloud enablement platform which:

  • Provides a rapid and secure environment for highly-customised messaging solutions
  • Enables real-time provisioning by yourself and your reseller
  • Allows real-time self-service by customers and resellers
  • Is a single interface on a shared cloud platform, managed by SMX.

The SMX Managed Messaging platform in action

Spark, New Zealand's largest digital services company, migrated its Xtra Mail customers off Yahoo! and onto a customised managed messaging platform solution built and managed by SMX in a project completed in May 2017. Read more about it here.


Features of the Platform

  • Full suite of email security, management and archiving features for customers
  • Customers can access collaboration tools such as scheduling, global address book and mobile device integration
  • Provides simple billing options.
  • Uses sophisticated reporting, with the ability to drill down into customer, domain and subscriber.
  • Integrates a host of partner messaging applications

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