Holiday support and office closure hours for 2017/2018
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As 2017 draws to a close, please take note of the following office closure dates and after-hours support details for the 2017/2018 festive period.
SMX CHRISTMAS HOLIDAY CLOSURE
SMX will close on Friday 22 December 2017 at 14:00 NZDT and reopen again on Wednesday 3 January 2018, operating to the usual times (08:00 to 19:00 NZDT, Monday to Friday).
Email and phone support will be available on 27/28/29 December 2017 from 08:30 to 17:00 NZDT. We will be closed on the New Zealand statutory public holidays.
While the office is closed, the usual support for priority after-hours queries and Gold support customers still applies: Call 0800 SMX SMX (0800 769 769) in New Zealand, or 1800 476 976 in Australia, and follow the prompts to get a call back from SMX Support.
SMX Email Support Team