The email security solution of choice for India’s largest IT services company

Case study - The email security solution of choice for India’s largest IT services company
"The bottom line for us is we are solving the email security problem for our customers and at the same time offering them savings and productivity improvements"
Ram Viswanathan, CMC’s Manager of Emerging Technology & Corporate Business Development

India has one of the world’s most serious spam and virus problems, with some studies identifying India as the source of around 10 percent of the world’s total spam traffic.

CMC, India’s largest IT services company, was looking to solve the problem for its large corporate customers, and could see that the way forward was to offer a cloud based service. Following a worldwide search for a cloud based service, CMC selected SMX as its market partner.

CMC deployed SMX at its own datacentres, with an SMX specialist in country to assist with training, support and sales expertise.

“With SMX we have a truly market leading solution,” says Ram Viswanathan, CMC’s Manager of Emerging Technology and Corporate Business Development.

“The bottom line for us is we are solving the email security problem for our customers and at the same time offering them savings and productivity improvements.”

“The results speak for themselves. We’ve gone from zero customers 12 months ago and now our single largest customer has 25,000 email users.”

“SMX has supported us all the way with training, support and sales expertise,” says Viswanathan.

CMC is successfully competing against both local and international email security providers.

“We are winning business because of the superior clean rates and delivery rates we achieve. Not having quarantine is a huge benefit and reduces CMC and customer support costs significantly.”

“A particular strength is the fact that mail is cleaned in India, with local support. That’s not the case with competing solutions and has proved a huge factor in the rapid growth of our SMX-based service,” Viswanathan says.